24 Response

Stay Safe, Live Fearless with One Touch Response.

One Touch Response is India’s 1st On-Demand Safety Service, accessible via the One Touch Response mobile app. It offers a single point of contact for unsafe situations such as road rage, stalking, eve teasing, physical assault, etc. One Touch Response also provide immediate assistance during incidents such as being stranded on the road late at night; having a flat tire; being caught in an accident, fire or a medical situation—at home or on the road.

Our Service is available for the entire Family and is especially useful for working women, college students, housewives, people with extensive fieldwork, employees in corporates, etc.

Our promise – “On Call in Seconds, With You in Minutes”

• 1st On Demand 24 X 7 Safety Service with Immediate & Professional Response to Unsafe Situations
• Operational since October 2014
• Well Manned, 24 X 7 Command & Control Center
• Wide Network of Professional & Trained Immediate Assistance Teams
• Partnership with extensive network of Emergency Service Providers such as Hospitals, Ambulance Services, Medical Practitioners, Mechanics, Pharmacies, Handymen, etc
• Coordination with Government Authorities such as Police

Key Features of our Service:

TrackME – On-Demand Live Tracking & Monitoring of Personal Safety while travelling.

Our unique TrackME Service is especially useful when traveling alone and is widely used by working women and students, whenever they are in public transport or traveling late in the evening.

To ensure your Safety, simply activate the TrackME button in the One Touch Response app. In seconds, you will receive a call from our Command & Control Center, who will take the necessary details from you and start tracking you LIVE. You can upload the picture of the license plate of the vehicle you are traveling in. During your journey, we will periodically monitor your safety through notifications and/or calls. In case, we do not get a response from you, our On Ground Immediate Assistance Teams are alerted and dispatched to locate you and check on your wellbeing. We also alert your emergency contact and/or family, as well as, coordinate with the requisite government authorities.


HelpME- On-Ground Physical Response during Unsafe or Emergency Situations.

In any emergency situation, just press the HelpME button in One Touch Response app and get Immediate Response. Our Mobile App automatically tracks your location and connects you within seconds to the One Touch Response Command & Control Centre, while simultaneously sending out a system alert with your location to the nearest One Touch Response Immediate Assistance Team, who quickly navigates to reach you within minutes and provide you safety and/or assistance. It also alerts your Emergency Contact(s) automatically via an SMS.

AssistME – On-Call Assistance and Coordination with Emergency Service Providers.

In case of any distress, just activate AssistME button on the One Touch Response app, and get connected to our Command & Control Center, wherein our Incident Manager will gather all vital information and initiate an appropriate response. Based on the emergency situation, we call and coordinate with state agencies and various emergency service providers, such as ambulances, doctors, chemists, mechanics, towing companies, handymen, locksmiths, and many more, to ensure you get a quick response and assistance.

On standby 24 hours a day, 7 days a week, our extensive network and database of vital services and professionals across the length and breadth of the areas we cover, enables us to address all sorts of emergencies.